Simplicity notches up industry first with ISO 9001 certification

Simplicity notches up first industry quality certification governing back office and funding for recruitment sector.

Simplicity – one of the recruitment industry’s leading providers of outsourced back office services including the award-winning CashSimply product – has been recognised with the prestigious ISO 9001 award.

Simplicity is the only outsource company in the recruitment industry to achieve ISO 9001 certification for back office and funding services and according to Mitcheldean-based Simplicity’s Managing Director David Thornhill: “Recognises our process and focus on client servicing in this demanding industry sector.”

Simplicity’s approach to quality management has met the exacting requirements of its nationwide client portfolio, which includes agencies in the recruitment sector from start-ups to medium-sized businesses.

ISO 9001 is firmly established as the international standard for quality management. The validation that comes with ISO certification gives further evidence of Simplicity’s commitment to quality throughout its processes.

Thornhill added: “We have always been committed to quality in our processes to ensure the best experience for our clients and for our own people. The recognition we have received with ISO 9001 is proof that our quality approach meets with the internationally recognised global standard. It is testament to the strength and depth of our team and product offering that we alone in our industry have achieved this important certification.”

Simplicity products include CashSimply, TempSimply, PermSimply, PayrollSimply, BackofficeSimply, GainSimply and VATSimply, which provide a range of services from 100 per cent funding through to back office management and administration.